Enjoy the Activities Tulum & Xel-Ha Have for You!

Sit back and relax with this tour to two of the main attractions within Cancun and the Riviera Maya. Explore Tulum, the fortified city with barriers that protect the northern, southern and western side of the site. The contrast between the monochromatic architecture and the turquoise water of the Caribbean Sea, make this archaeological site a remarkable place!

After your visit to Tulum, head to one of the world’s greatest Natural Wonders: Xel-Ha. Practice snorkeling and admire not only hundreds of colorful fish but also a great diversity of marine species that inhabit its inlet and cenotes. At this all-inclusive water park, you can enjoy tons of activities, ecological attractions, restaurants and the best scenery to admire while you relax in a hammock or stroll the nooks and crannies of Xel-Ha. Come and immerse yourself in one of the cenotes, lagoons or caves, and enjoy the aquatic zip lines you’ll only find at this park.

Discover some of the wonders Cancun has for you in one tour!

Explore the Ancient City of Tulum

Venture yourself to find the intriguing structures at Tulum. Explore El Castillo and the Temple of the Descending God, the two main buildings on this ancient site. The former is located on the edge of a 39.3 feet bluff and was of major relevance to the Mayas because its function was similar to that of a lighthouse. It allowed navigators to reach shore safely.

The Temple of the Descending God owes its name to the carving above its door, which shows an upside-down male figure. Some experts believe this symbol represents the Mayan god of bees and honey, which were important elements for the Mayan people.

Relax Where the Water is Born!

Xel-Ha is Mayan for “where the water is born” and is a sustainable tourist development with beautiful scenarios and fun activities for the entire family. Swim and snorkel among tropical fish that have made the inlet of this eco-park their home. Explore the jungle trails of this paradise by foot, bicycle or mini train. Admire different species of flora and fauna in their natural habitat during your tour. Enjoy an unforgettable experience in an all-inclusive park and indulge your taste buds with traditional Mexican dishes in any of the four restaurants. You can also enjoy popular flavored drinks or a refreshing cocktail while you contemplate the views of the Cancun Sea.

Combine Mayan history at Tulum with the natural beauty of Xel-ha, a natural aquarium which is ideal for snorkeling.

Retail price for Tulum & Xel-ha tour is $139 per adult and $89 per child. Book now and save!

Itinerary:
  • Pickup at most hotels or nearby location 7AM - 8AM
  • Leave Cancun 8:15AM
  • 90 min guided tour of Tulum ruins
  • Free time to explore Tulum
  • Xel-ha the rest of the day (order of sites subject to change)
  • Leave for Cancun at 5:15PM
  • 6:30PM - 7:00PM Return to Cancun (times are approximate)
Exact Itinerary Subject to Change
Includes:
  • Air-conditioned round trip transportation
  • All entrance fees
  • Xel-ha is All Inclusive: all food from 5 restaurants and ice cream shop, drinks (alcoholic and non-alcoholic) 
  • Bilingual tour guide
Does not include:
  • Any extra stop or activity not purchased in this package.
  • Gratuities.
  • There is a small federal fee for the use of electronic devices to shoot video inside Tulum.
Tips:
  • Bring biodegradable insect repellent and sunblockYou can only use biodegradable products on the reef and in cenotes.
  • Bottle of water, swimsuit, towel, hat, sunglasses, camera.
  • Make sure to bring a change of clothes as the driver will not let you in the vehicle if you are wet.
  • Pick up your snorkeling gear by simply scanning your bracelet at any of the assigned spots inside the park. At the end of the activity make sure to return your equipment to release your bracelet; otherwise, an extra charge will apply.
  • Bring cash.
  • Kids must present an I.D.
Additional Information:
  • Children from 5 to 11 years old pay child price. Presentation of a valid I.D. card at the counters is mandatory.
  • Children under 5 years old are always free! Presentation of a valid I.D. card at the counters is mandatory.
  • Kids under 5 years are free and will not have a seat on the bus/van, they will ride on parent lap. If you wish to purchase a seat for your child it is $27.00.
  • ALL CHILDREN under 12 years old (including FREE KIDS under 5 years old), must present proof of age. A copy of their passports will work. They will be checked at the park. Make sure to bring this with you!
***NOTE: Cancellations SHOULD be made 48 hrs before your tour departs.

RATES

Tulum & Xel-Ha Public

Current
Per Adult Rate Per Child Rate
$ 110.34 $ 59.48

Season from Dec, 26 of 2019 to Dec, 31 of 2019

Per Adult Rate Per Child Rate
$ 123.28 $ 65.95

Reservation & cancellation policies

General:

  • All prices are in US Dollars.
  • Private, non-stop, a/c transfer with an English speaking driver.
  • Some tours/transfers/products require deposit or full payment at time of booking. Debit and credit cards are accepted using the online secure payment system, in most cases.
  • We will provide a written confirmation voucher with balance due, via email, for each portion of your services.
  • On Transfers/Tours any extra stop must be scheduled prior to the service date with an additional cost. Extra stops must be specified on your voucher.
  • We offer front facing car seats for children up to 40lb at no charge. We do not guarantee them, however we accomplish it 99% of the time.
  • We strongly suggest downloading the USA Transfers APP to be able to call us for free, consult your bookings and track our staff (Uber style).
  • Federal Transportation law & insurance requires the number of people in the vehicle cannot exceed the amount listed on your voucher. We reserve the right to deny extra passengers.

Changes & cancellations:

  • Transfer/Tour services must be canceled or changed, before 6pm the day prior, in order to receive a full refund of any deposit/full payment you may have made.
  • Cancellations can be made by e-mail, live-chat or WhatsApp, 48 hrs. before the service date. 24 hours before or less, call us!
  • Last minute changes, you are required to call our customer service agents.
  • You must personally speak with our customer service staff. Do not have the hotel travel agent or concierge call. We all speak English.
  • We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
  • In most cases a refund will be issued within 48 hours.
  • Contact our customer service if any changes are needed. All contact details are on your confirmation vouchers. Once fixed, a new voucher will be issued via email.
  • We do track arrival flights. However, any flight changes must be reported to our customer service office immediately.
  • Reviewing the data in your confirmation vouchers is your responsibility. Read your vouchers carefully.
  • Changes or cancelations due to causes beyond your control will be evaluated by our customer service department. We are very flexible when it comes to flights.
  • Transfer Guarantee for delayed arrival flights maximum waiting time is 4 hours. We assist our customers in every possible way to make new arrangements. We reserve the right on arrival service to deny changes between 9pm & 5am.
  • Transfer Guarantee waiting time for departures/hotel to hotel services will be 15 minutes, before we call it a no-show.
  • Private transfers allow you to change the return pickup time for your convenience. However, changing it with a very tight margin to make your flight, will be under your own responsibility.

Responsibilities:

  • All personal belongings, luggage, fragile or valuable goods (such as electronic devices, wallet, purses, jewelry, travel documents, medication) are the client’s responsibility. Make sure you have all your items when leaving the vehicle.
  • Vehicles are smoke free.
  • We reserve the right to refuse to take passengers insulting any staff member, showing abusive behavior or under the influence of alcohol or drugs
  • Pets can travel in a kennel, service dogs exempt.
  • USA Transfers will endeavor to take safely and in a timely manner every passenger to their destination. However, there are circumstances out of our control that may cause delays; accidents along the highway, severe weather conditions, vehicle breakdown, airport-parking delays, where we cannot be held responsible. We will handle every case in the most professional way possible to avoid any losses or extra cost.
  • Our vehicles are insured. Any accident when a passenger is inside our vehicles, must be reported and follow the insurance company policies. If leaving the scene or not following the insurance company’s instructions, will automatically release us from any liability.
Tulum & Xel-Ha Public
Available: Daily
Adults from $110.34 + tax
Kids from $59.48 + tax
 

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