Río Secreto Eco Park: A Sustainable Expedition

Visiting Rio Secreto is a surreal, mystical and memorable experience. This eco-friendly park offers a rare and exotic opportunity to admire the spectacular beauty of Mexican natural landscapes. Whether you are an adventure traveler or a curious one, we assure you this park will amaze you with one of the most intriguing natural attractions in the Riviera Maya.

As a nature reserve, this park is the best way to go if you want to experience eco-tourism, as it is based on the proper use of environmental practices to safeguard the conservation of the region’s water. Immerse yourself in the most exotic underground world within the Yucatán Península and experience the winner of 2015 World Travel Awards. Visiting this Mexican eco-park will make you feel transformed in ways you’ve never imagined. Let the stalactites, stalagmites and the crystal clear waters of Río Secreto guide you to the grounds of eco-tourism!

Discover the Beauty of the Mayan Underworld

On your expedition to Río Secreto, you will be able to swim and walk an underground world for 90 minutes through crystalline waters, where silence becomes an unexpected pleasingly surprise. You will walk among 600 meters / 656 yards of breathtaking rock formations composed of stalactites and stalagmites within the nature reserve.

Stalactites and stalagmites are made of calcium carbonate and are formed when the rain deposited in the ground filters through the limestone. Every drop that filters allow the rather slow growth of these formations, registers show that over the course of three months, some stalactites grew HALF A MILLIMETER! Whereas some others grew 60 cm after 360 thousand years!

Enjoy the Deep Waters of Río Secreto!

The karst system of Río Secreto connects to more than 400 km / 248.5 miles of underground rivers! And experts say this system is over 5 million years old! There are almost 30 persons that guide visitors. Each guide takes groups of 10 person max because they are in charge of guiding people about the importance of this ecosystem, while at the same time supervising in a specific way that nobody extracts a single piece of the place. There are some areas in the system that can reach up to 120 m deep but, the public areas are no more than 5 meters deep.

Immerse yourself in the Yucatan Peninsula's most exotic underground world. Hike and swim through a labyrinth of a cool underground river while surrounded by crystal formations.

Itinerary:
  • Arrival at Rio Secreto
  • A guide will explain you the safety measures and supply you with the equipment required.
  • Mayan welcome
  • One hour and a half guided tour of Rio Secreto (walking and swimming along the route)
  • Toast and photos viewing
  • Regional buffet.
  • Return to hotels.

Exact Itinerary Subject to Change.

Includes:
  • Round trip transportation from Playa del Carmen and Playacar
  • Entrance fees to Rio Secreto
  • Specialized guides
  • Groups of 10 persons maximum
  • Regional buffet with non-alcoholic drinks
  • Safety Equipment
  • Lockers and towels
Does not include:
  • Transportation from Cancun.
  • Any extra stop or activity not purchased in this package
  • Gratuities
Tips: 
  • Bring swimsuit.
  • Water shoes (optional).
  • Change of clothes.
  • Cash, credit cards VISA or MASTERCARD for photographs, souvenirs or tips.
  • Bring biodegradable insect repellent and sunblockYou can only use biodegradable products on the reef and in cenotes.
Additional Information:
  • If you have any doubt about your hotel or pickup spot, you can email us directly at reservations@entertainment-plus.net
  • No personal photographic or video cameras are permitted in the underground river system
DISCLAIMER: 
  • Rio Secreto is not recommended for persons with severe physical or motor disabilities, heart problems, pregnant women or persons under the influence of alcohol or drugs. Minimum age: 4 years. Maximum recommended weight: 120 kg / 250 lb.

RATES

Rio Secreto Public Tour - R. Maya

Current
Per Adult Rate Per Child Rate
$ 93.97 $ 46.98

Rio Secreto Public Tour - P. del Carmen

Current
Per Adult Rate Per Child Rate
$ 85.34 $ 42.67

Reservation & cancellation policies

General:

  • All prices are in US Dollars.
  • Private, non-stop, a/c transfer with an English speaking driver.
  • Some tours/transfers/products require deposit or full payment at time of booking. Debit and credit cards are accepted using the online secure payment system, in most cases.
  • We will provide a written confirmation voucher with balance due, via email, for each portion of your services.
  • On Transfers/Tours any extra stop must be scheduled prior to the service date with an additional cost. Extra stops must be specified on your voucher.
  • We offer front facing car seats for children up to 40lb at no charge. We do not guarantee them, however we accomplish it 99% of the time.
  • We strongly suggest downloading the USA Transfers APP to be able to call us for free, consult your bookings and track our staff (Uber style).
  • Federal Transportation law & insurance requires the number of people in the vehicle cannot exceed the amount listed on your voucher. We reserve the right to deny extra passengers.

Changes & cancellations:

  • Transfer/Tour services must be canceled or changed, before 6pm the day prior, in order to receive a full refund of any deposit/full payment you may have made.
  • Cancellations can be made by e-mail, live-chat or WhatsApp, 48 hrs. before the service date. 24 hours before or less, call us!
  • Last minute changes, you are required to call our customer service agents.
  • You must personally speak with our customer service staff. Do not have the hotel travel agent or concierge call. We all speak English.
  • We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
  • In most cases a refund will be issued within 48 hours.
  • Contact our customer service if any changes are needed. All contact details are on your confirmation vouchers. Once fixed, a new voucher will be issued via email.
  • We do track arrival flights. However, any flight changes must be reported to our customer service office immediately.
  • Reviewing the data in your confirmation vouchers is your responsibility. Read your vouchers carefully.
  • Changes or cancelations due to causes beyond your control will be evaluated by our customer service department. We are very flexible when it comes to flights.
  • Transfer Guarantee for delayed arrival flights maximum waiting time is 4 hours. We assist our customers in every possible way to make new arrangements. We reserve the right on arrival service to deny changes between 9pm & 5am.
  • Transfer Guarantee waiting time for departures/hotel to hotel services will be 15 minutes, before we call it a no-show.
  • Private transfers allow you to change the return pickup time for your convenience. However, changing it with a very tight margin to make your flight, will be under your own responsibility.

Responsibilities:

  • All personal belongings, luggage, fragile or valuable goods (such as electronic devices, wallet, purses, jewelry, travel documents, medication) are the client’s responsibility. Make sure you have all your items when leaving the vehicle.
  • Vehicles are smoke free.
  • We reserve the right to refuse to take passengers insulting any staff member, showing abusive behavior or under the influence of alcohol or drugs
  • Pets can travel in a kennel, service dogs exempt.
  • USA Transfers will endeavor to take safely and in a timely manner every passenger to their destination. However, there are circumstances out of our control that may cause delays; accidents along the highway, severe weather conditions, vehicle breakdown, airport-parking delays, where we cannot be held responsible. We will handle every case in the most professional way possible to avoid any losses or extra cost.
  • Our vehicles are insured. Any accident when a passenger is inside our vehicles, must be reported and follow the insurance company policies. If leaving the scene or not following the insurance company’s instructions, will automatically release us from any liability.
Rio Secreto Public
Available: Daily

Rio Secreto Public Tour - R. Maya From:
Adult Rate: $93.97 Child Rate: $46.98 Infant: FREE

Rio Secreto Public Tour - P. del Carmen From:
Adult Rate: $85.34 Child Rate: $42.67 Infant: FREE

 

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