Discover Tulum And Xel-Ha With The Best Private Tour In Cancun

Live a day filled with history, fun and nature with this tour that mix the fantastic ruins of Tulum with the beautiful eco-park of Xel-Ha. Choose the time you want to begin your trip and depart to adventure in a safe and comfortable van, from Cancun or the Riviera Maya.

Discover the ancient pyramids of Tulum and enjoy the gorgeous beach right next to the site. This archaeological site is believed to have been the largest port for the Mayan people, due to its beautiful architecture and size.

Continue with your trip and arrive at the natural wonder of Xel-Ha. Stay in touch with nature at this fantastic eco-park which allows you to explore all the wonders of the region. You can snorkel and see fascinating fish, swim in a relaxing river, fly in a zip-line or ride a bike through the jungle. Plus, you can enjoy tasty drinks all day and eat delicious regional food anytime you like.

After this fun packed experience is over, rejoin your driver and relax while he takes you back to the comfort of your hotel.

Discover The Wonderful Mayan Ruins Of Tulum

Enjoy a magical experience touring the fantastic archaeological site of Tulum. This ancient Mayan city is one of a kind since it is the only settlement build on the coastline. Witness some incredible postcards of the ocean and enjoy a lovely day at the beach while you learn more about the Riviera Maya’s history.

The beautiful temples located at this place, offer an extraordinary view into the Mayan traditions as well as the different cultural expressions of the people who inhabited this city. Contemplate the paintings, architecture style, and decoration technics more common during the period this place lived its biggest apogee.

Snorkel In The Gorgeous Eco Water Park Of Xel-Ha

Feel like a fish swimming in the beautiful aquarium of Xel-Ha. Have a day filled with fun exploring the marvelous underwater world of Cancun and the Riviera Maya at this majestic ecologic park.

Live a unique experience with all the activities available in this natural aquarium. Snorkel next to colorful fish in a protected inlet completely safe for the whole family, where kids and people of all ages can participate. Relax and let the flow take you on a journey through the river where you’ll see the lovely flora of the area. Fly on a zip-line above pristine waters and test your courage jumping from over 5 meters into those refreshing waters.

There’s no better place to enjoy Cancun than this Eco Water Park.

Itinerary:
  • Go directly from your hotel to Tulum ruins and then to Xel-ha Mexico. Pick up time is up to you, but we have found that 7AM - 8 AM works well
  • In Tulum you can hire a guide for a tour or just explore the ruins on your own. 2 hours in Tulum is plenty of time. Tulum is open from 8AM - 5PM
  • Then go to Xel-Ha where you can swim/snorkel, float down the lazy river, walk through the jungle, eat, drink or relax in a hammock.
  • Xel-Ha is open 365 days a year from 8:30 AM to 6:00 PM.
Includes:
  • Private A/C transportation exclusively for your group
  • English speaking driver
  • All toll road and parking fees, entrance fees for Tulum Ruins & Xel-ha All Inclusive
  • Xel-ha All Inclusive: all food from 5 restaurants and ice cream shop, drinks (alcoholic and non-alcoholic) & snorkeling equipment. 
Does not include:
  • Any extra stop or activity not purchased in this package
  • Gratuities
  • There is a small federal fee for the use of electronic devices to shoot video inside Tulum
  • Tour guide is optional.
  • There is a tram that for $20 pesos per person will take you from the entrance of Tulum to the ruins
Tips:
  • Bring biodegradable insect repellent and sunblockYou can only use biodegradable products on the reef and in cenotes.
  • Bring swimsuit, towel, hat, sunglasses, camera.
  • Make sure to bring a change of clothes as the driver will not let you in the vehicle if you are wet
  • Bring cash.
  • Kids must present an I.D.
  • Pick up your snorkeling gear by simply scanning your bracelet at any of the assigned spots inside the park. At the end of the activity make sure to return your equipment to release your bracelet; otherwise, an extra charge will apply.
Additional Information:
  • Children under 5 years old are always free!  Children from 5 to 11 years old pay child price. Older than 11 pay adult price.
  • ALL CHILDREN under 12 years old (including FREE KIDS under 5 years old), must present proof of age.   A copy of their passports will work. They will be checked at the park.   Make sure to bring this with you!
  • You and your group go directly from your hotel to Tulum Ruins and Xelha Park. Private tours are for your group only and therefore you plan the day, we just make suggestions.
 
Important:

TRANSPORTATION: If staying in Isla Blanca, we need to add on a $50 USD service fee for pickup and drop off.

**This fee is per VEHICLE, not per person.
*** Note that the certified guides inside the ruins are not included on this tour, and they are not part of the service that we provide. Therefore, we are not responsible and do not control the prices or exchange rate of the guide that you hire. Remember to agree on the price before hiring a guide.

RATES

Note: Price per adult drops when the more adults you are. Kids prices remain the same, no matter how many. Infants are free. (Child rate is based on age or height as set out by the park). 13 people max per vehicle regardless of ages. 14 people (including infants) or more, will require 2 or more vans and the rates will change. Feel free to email us with any questions.

Private Tulum & Xel-ha

Current
# of People Per Adult Rate Per Child Rate
1 $ 256.03 $ 69.83
2 $ 162.07 $ 69.83
3 $ 141.38 $ 69.83
4 $ 133.62 $ 69.83
5 $ 126.72 $ 69.83
6 $ 122.41 $ 69.83
7 $ 119.83 $ 69.83
8 $ 118.97 $ 69.83
9 $ 118.97 $ 69.83
10 $ 118.97 $ 69.83

Season from Dec, 26 of 2019 to Dec, 31 of 2019

# of People Per Adult Rate Per Child Rate
1 $ 268.97 $ 76.29
2 $ 175.00 $ 76.29
3 $ 154.31 $ 76.29
4 $ 146.55 $ 76.29
5 $ 139.66 $ 76.29
6 $ 135.34 $ 76.29
7 $ 132.76 $ 76.29
8 $ 131.90 $ 76.29
9 $ 131.90 $ 76.29
10 $ 131.90 $ 76.29

These are the Add-ons available for this tour. You will be able to add them to your order in your Shopping Cart.

Add on for Private Tulum & Xel-ha

Add on Extra

Crococun Zoo Tickets - (Child: 6-12yrs / Adult: 12yrs+)

Adult: $ 32 usd

Child: $ 22 usd

Reservation & cancellation policies

General:

  • All prices are in US Dollars.
  • Private, non-stop, a/c transfer with an English speaking driver.
  • Some tours/transfers/products require deposit or full payment at time of booking. Debit and credit cards are accepted using the online secure payment system, in most cases.
  • We will provide a written confirmation voucher with balance due, via email, for each portion of your services.
  • On Transfers/Tours any extra stop must be scheduled prior to the service date with an additional cost. Extra stops must be specified on your voucher.
  • We offer front facing car seats for children up to 40lb at no charge. We do not guarantee them, however we accomplish it 99% of the time.
  • We strongly suggest downloading the USA Transfers APP to be able to call us for free, consult your bookings and track our staff (Uber style).
  • Federal Transportation law & insurance requires the number of people in the vehicle cannot exceed the amount listed on your voucher. We reserve the right to deny extra passengers.

Changes & cancellations:

  • Transfer/Tour services must be canceled or changed, before 6pm the day prior, in order to receive a full refund of any deposit/full payment you may have made.
  • Cancellations can be made by e-mail, live-chat or WhatsApp, 48 hrs. before the service date. 24 hours before or less, call us!
  • Last minute changes, you are required to call our customer service agents.
  • You must personally speak with our customer service staff. Do not have the hotel travel agent or concierge call. We all speak English.
  • We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
  • In most cases a refund will be issued within 48 hours.
  • Contact our customer service if any changes are needed. All contact details are on your confirmation vouchers. Once fixed, a new voucher will be issued via email.
  • We do track arrival flights. However, any flight changes must be reported to our customer service office immediately.
  • Reviewing the data in your confirmation vouchers is your responsibility. Read your vouchers carefully.
  • Changes or cancelations due to causes beyond your control will be evaluated by our customer service department. We are very flexible when it comes to flights.
  • Transfer Guarantee for delayed arrival flights maximum waiting time is 4 hours. We assist our customers in every possible way to make new arrangements. We reserve the right on arrival service to deny changes between 9pm & 5am.
  • Transfer Guarantee waiting time for departures/hotel to hotel services will be 15 minutes, before we call it a no-show.
  • Private transfers allow you to change the return pickup time for your convenience. However, changing it with a very tight margin to make your flight, will be under your own responsibility.

Responsibilities:

  • All personal belongings, luggage, fragile or valuable goods (such as electronic devices, wallet, purses, jewelry, travel documents, medication) are the client’s responsibility. Make sure you have all your items when leaving the vehicle.
  • Vehicles are smoke free.
  • We reserve the right to refuse to take passengers insulting any staff member, showing abusive behavior or under the influence of alcohol or drugs
  • Pets can travel in a kennel, service dogs exempt.
  • USA Transfers will endeavor to take safely and in a timely manner every passenger to their destination. However, there are circumstances out of our control that may cause delays; accidents along the highway, severe weather conditions, vehicle breakdown, airport-parking delays, where we cannot be held responsible. We will handle every case in the most professional way possible to avoid any losses or extra cost.
  • Our vehicles are insured. Any accident when a passenger is inside our vehicles, must be reported and follow the insurance company policies. If leaving the scene or not following the insurance company’s instructions, will automatically release us from any liability.
Private Tulum & Xel-ha
Available: Daily
Adults from $118.97 + tax
Kids from $69.83 + tax
Infant(s): At no charge according to age range.
 

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