The Whale Shark swims slowly at the surface filtering the sea water for plankton, its main source of food. They are harmless to people and usually indifferent to divers. Do not miss this chance to snorkel next to the largest fish species in the world.

This is the only Whaleshark Tour in the area that complies with the official regulations and that is recognized by National Geographic Snorkeler.

  • Continental breakfast
  • Shark Swim (equipment included)
  • Snorkel tour to Isla Che Reef (equipment included)
  • Refreshments (water, beer, soda)
  • Light lunch of sandwiches & fresh shrimp cocktail
  • Transportation is INCLUDED at no extra cost from Costa Mujeres to Cancun.
  • You will see Whale Sharks!! OR you will receive a 50% refund, just remember, it is nature!
  • It is also very common to also see sting rays, angel rays and sea turtles.
Does not include:
  • Any extra stop or activity not purchased in this package
  • Gratuities
  • $20.00 USD Sea Life Conservation / Dock Fee is not included; No discounts or promo codes will apply. Must be paid at boarding.
  • Transportation is NOT included from Riviera Maya. contact us for a qoute 
  • Bring biodegradable insect repellent and sunblockYou can only use biodegradable products on the reef and in cenotes.
  • Bring swimsuit, towel, hat, sunglasses, camera.
  • Make sure to bring a change of clothes as the driver will not let you in the vehicle if you are wet
  • Bring cash 
Additional Information:
  • Tour Time: 7:30am - 2pm daily from Puerto Juarez dock 
  • The tour only takes 10 swimmers out each tour, while most companies take 20 or more. This means more time in the water with the Whale Sharks.
  • It is 45-50 minute boat ride to where the Whale Sharks are located.
  • If you want to go on the boat, but not snorkel, it is the same price per person.
  • If you don't swim well, the guide can snorkel with you and hold your hand
  • Suggested minimum age: 5 years old
  • Not for pregnant women
  • Each pair of snorkelers gets to go out with the Whale Sharks for 5-10 minutes at a time, until everyone gets a turn. Each person will have 3-4 turns
  • Snorkeling is not for everyone. You should not snorkel if you have any of the following: Heart condition, pacemaker, asthma, poor circulation or high blood pressure. You CAN snorkel, but at your own risk.
  • Transportation is INCLUDED at no extra cost from Cancun to Playa Paraiso. If you are staying in the Riviera Maya there is a fee for round-trip transportation.
    • Playa del Carmen to Akumal $10 USD Ad & $11 USD Ch.
    • Puerto Aventura to Bahía Principe $24 USD Ad & $20 USD Ch.
    • Bahia Principe to Tulum $49 USD Ad & $45 USD Ch, minimum of 2 people. For 1 person the transportation cost is $90 USD. Pick up only at San Francisco Market in Downtown at 5 AM


Whale Shark Snorkel

Per Adult Rate Per Child Rate
$ 168.97 $ 168.97

These are the Add-ons available for this tour. You will be able to add them to your order in your Shopping Cart.

Add on for Whale Shark Snorkel

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Transportation - Price to be calculated after confirmation, please check your email

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Safety Box - SafeGo Portable & lightweight travel safe- to keep!

Vans: $ 20 usd

Reservation & cancellation policies.


  • All prices are in US Dollars.
  • Private, non-stop, a/c transfer with an English speaking driver.
  • Some tours/transfers/products require deposit or full payment at time of booking. Debit and credit cards are accepted using the online secure payment system, in most cases.
  • We will provide a written confirmation voucher with balance due, via email, for each portion of your services.
  • On Transfers/Tours any extra stop must be scheduled prior to the service date with an additional cost. Extra stops must be specified on your voucher.
  • We offer front facing car seats for children up to 40lb at no charge. We do not guarantee them, however we accomplish it 99% of the time.
  • We strongly suggest downloading the USA Transfers APP to be able to call us for free, consult your bookings and track our staff (Uber style).
  • Federal Transportation law & insurance requires the number of people in the vehicle cannot exceed the amount listed on your voucher. We reserve the right to deny extra passengers.

Changes & cancellations:

  • Transfer services must be canceled or changed, before 6pm the day prior, in order to receive a full refund of any deposit/full payment you may have made.
  • Tour services must be canceled or changed. before 2pm the day prior, in order to receive a full refund of any deposit/full payment you may have made.
  • Cancellations can be made by e-mail, live-chat or WhatsApp, 48 hrs. before the service date. 24 hours before or less, call us!
  • Last minute changes, you are required to call our customer service agents.
  • You must personally speak with our customer service staff. Do not have the hotel travel agent or concierge call. We all speak English.
  • We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
  • In most cases a refund will be issued within 72 hours.
  • Contact our customer service if any changes are needed. All contact details are on your confirmation vouchers. Once fixed, a new voucher will be issued via email.
  • We do track arrival flights. However, any flight changes must be reported to our customer service office immediately.
  • Reviewing the data in your confirmation vouchers is your responsibility. Read your vouchers carefully.
  • Changes or cancelations due to causes beyond your control will be evaluated by our customer service department. We are very flexible when it comes to flights.
  • Transfer Guarantee for delayed arrival flights maximum waiting time is 4 hours. We assist our customers in every possible way to make new arrangements. We reserve the right on arrival service to deny changes between 9pm & 5am.
  • Transfer Guarantee waiting time for departures/hotel to hotel services will be 15 minutes, before we call it a no-show.
  • Private transfers allow you to change the return pickup time for your convenience. However, changing it with a very tight margin to make your flight, will be under your own responsibility.


  • All personal belongings, luggage, fragile or valuable goods (such as electronic devices, wallet, purses, jewelry, travel documents, medication) are the client’s responsibility. Make sure you have all your items when entering or leaving the vehicle.
  • Vehicles are smoke free.
  • We reserve the right to refuse to take passengers insulting any staff member, showing abusive behavior or under the influence of alcohol or drugs
  • Pets can travel in a kennel, service dogs exempt.
  • USA Transfers will endeavor to take safely and in a timely manner every passenger to their destination. However, there are circumstances out of our control that may cause delays; accidents along the highway, severe weather conditions, vehicle breakdown, airport-parking delays, where we cannot be held responsible. We will handle every case in the most professional way possible to avoid any losses or extra cost.
  • Our vehicles are insured. Any accident when a passenger is inside our vehicles, must be reported and follow the insurance company policies. If leaving the scene or not following the insurance company’s instructions, will automatically release us from any liability.


Whale Shark Snorkel
Available: Daily
Adults from $168.97 + tax
Kids from $168.97 + tax

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