Our private tour Xplor Fuego includes round trip transportation to Xplor park where you can do different activities: Two zipline circuits, amphibious vehicles, paddling with special hand paddles along an underground river, Stalactite River Swim, Hammock Splash and spelunking hike. Must be 18 yrs & have a Drivers License to drive the Amphibious XPLOR vehicles. Vehicles hold 2 adults and 2 children max.
Private tours to Xplor allow you to choose your pickup time. The transportation is only for your family and non-stop from your hotel lobby to the park. Hotel pickup is up to you. We suggest 4PM.
Includes:
- Air-conditioned transportation.
- English speaking driver.
- All toll road and parking fees.
- Entrance fees & taxes for Xplor Fuego.
- Buffet dinner.
- Unlimited non-alcoholic drinks.
- Equipment.
- Locker for two. Rest areas, dressing rooms and restrooms
Activities:
- Two circuits with seven zip-lines each (2.4 mi total distance).
- Amphibious vehicle to drive through the jungle and flooded caves.
- Paddling with special hand paddles along an underground river.
- Stalactite River Swim inside ancient caves.
- Hammock Splash.
- Spelunking hike.
Tips:
Bring:
- Biodegradable insect repellent and sunblock.
- Swimsuit
- Towel
- Water shoes
- Make sure to bring a change of clothes as the driver will not let you in the vehicle if you are wet
- Bring cash or credit card for souvenirs or tips
- Kids must present an I.D.
Additional Information:
- Open Monday to Saturday from 6PM to 11:30PM
- Minimum age 5 years old. Access to the Park is limited to children under 5 years. Presentation of a valid I.D. card at the counters is mandatory.
- The weight limit for all Zip-lines at Xplor Fuego is 300 pounds.
- Not recommended during pregnancy, back or heart problems, fear of heights.
- Kids 5 years to 11 years old receive the child price. 12 years or more pay the adult price.
- ALL CHILDREN under 12 years old (including FREE KIDS under 5 years old), must present proof of age. A copy of their passports will work. They will be checked at the park. Make sure to bring this with you!
Important:
TRANSPORTATION: If staying in Isla Blanca or the Riviera Maya we need to add on a service fee for pickup and drop off as follows:
- Isla Blanca $50 USD
-
Puerto Aventuras $30 USD
-
Akumal $40 USD
-
Tulum $50 USD
***You will see the optional add-ons in your Shopping Cart on the next page. This fee is per VEHICLE, not per person.
Note: Price per adult drops when the more adults you are. Kids prices remain the same, no matter how many. Infants are free. (Child rate is based on age or height as set out by the park). 13 people max per vehicle regardless of ages. 14 people (including infants) or more, will require 2 or more vans and the rates will change. Feel free to email us with any questions.
Private Xplor Fuego
| Current | ||
|---|---|---|
| # of People | Per Adult Rate | Per Child Rate |
| 1 | $ 193.10 | $ 57.76 |
| 2 | $ 133.62 | $ 57.76 |
| 3 | $ 119.83 | $ 57.76 |
| 4 | $ 114.66 | $ 57.76 |
| 5 | $ 111.21 | $ 57.76 |
| 6 | $ 109.48 | $ 57.76 |
| 7 | $ 107.76 | $ 57.76 |
| 8 | $ 107.76 | $ 57.76 |
| 9 | $ 107.76 | $ 57.76 |
| 10 | $ 107.76 | $ 57.76 |
These are the Add-ons available for this tour. You will be able to add them to your order in your Shopping Cart.
Reservation & cancellation policies.
General:
- All prices are in US Dollars.
- Private, non-stop, a/c transfer with an English speaking driver.
- Some tours/transfers/products require deposit or full payment at time of booking. Debit and credit cards are accepted using the online secure payment system, in most cases.
- We will provide a written confirmation voucher with balance due, via email, for each portion of your services.
- On Transfers/Tours any extra stop must be scheduled prior to the service date with an additional cost. Extra stops must be specified on your voucher.
- We offer front facing car seats for children up to 40lb at no charge. We do not guarantee them, however we accomplish it 99% of the time.
- We strongly suggest downloading the USA Transfers APP to be able to call us for free, consult your bookings and track our staff (Uber style).
- Federal Transportation law & insurance requires the number of people in the vehicle cannot exceed the amount listed on your voucher. We reserve the right to deny extra passengers.
Changes & cancellations:
- Transfer/Tour services must be canceled or changed, before 6pm the day prior, in order to receive a full refund of any deposit/full payment you may have made.
- Cancellations can be made by e-mail, live-chat or WhatsApp, 48 hrs. before the service date. 24 hours before or less, call us!
- Last minute changes, you are required to call our customer service agents.
- You must personally speak with our customer service staff. Do not have the hotel travel agent or concierge call. We all speak English.
- We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
- In most cases a refund will be issued within 48 hours.
- Contact our customer service if any changes are needed. All contact details are on your confirmation vouchers. Once fixed, a new voucher will be issued via email.
- We do track arrival flights. However, any flight changes must be reported to our customer service office immediately.
- Reviewing the data in your confirmation vouchers is your responsibility. Read your vouchers carefully.
- Changes or cancelations due to causes beyond your control will be evaluated by our customer service department. We are very flexible when it comes to flights.
- Transfer Guarantee for delayed arrival flights maximum waiting time is 4 hours. We assist our customers in every possible way to make new arrangements. We reserve the right on arrival service to deny changes between 9pm & 5am.
- Transfer Guarantee waiting time for departures/hotel to hotel services will be 15 minutes, before we call it a no-show.
- Private transfers allow you to change the return pickup time for your convenience. However, changing it with a very tight margin to make your flight, will be under your own responsibility.
Responsibilities:
- All personal belongings, luggage, fragile or valuable goods (such as electronic devices, wallet, purses, jewelry, travel documents, medication) are the client’s responsibility. Make sure you have all your items when leaving the vehicle.
- Vehicles are smoke free.
- We reserve the right to refuse to take passengers insulting any staff member, showing abusive behavior or under the influence of alcohol or drugs
- Pets can travel in a kennel, service dogs exempt.
- USA Transfers will endeavor to take safely and in a timely manner every passenger to their destination. However, there are circumstances out of our control that may cause delays; accidents along the highway, severe weather conditions, vehicle breakdown, airport-parking delays, where we cannot be held responsible. We will handle every case in the most professional way possible to avoid any losses or extra cost.
- Our vehicles are insured. Any accident when a passenger is inside our vehicles, must be reported and follow the insurance company policies. If leaving the scene or not following the insurance company’s instructions, will automatically release us from any liability.
