Tour the Beautiful Downtown Cancun

Cancun comes from the Mayan language and, according to some experts, translates to snakes nest. This name is believed to come from the fact that this place and the nearby islands (Isla Mujeres, Isla Contoy, etc.) resembled the shape of snakes.

January of 1970 saw the beginning of the beautiful Cancun, developed as part of the National Plan for Tourism of the Bank of Mexico on the command of the former President of Mexico, Gustavo Díaz Ordaz. This lovely Caribbean city started with the construction of the Hotel Zone and the international airport. In 1974, the first hotels began operations and the Cancun International Airport was inaugurated.

The city was designed in two sections, downtown area or “el centro” on the west side and the Hotel Zone on the east side. On the western side of the city is where daily life happens; most of the residents live in this area, where you can find supermarkets, banks, schools, hospitals, etc.

48 years later, our city has grown to become one of the most known tourist destinations in Mexico and the world. There are over 32,000 hotel rooms in the city, 75% of the hotels have five stars distinction whereas 5 hotels have been awarded the AAA Five Diamond Distinction.

Visit the Heart of the City With Our Private City Tour!

Discover some of the traditional spots in downtown Cancun where you can buy souvenirs, handicrafts and try some delicious local recipes. Don’t worry about parking, getting lost or not knowing a lot of Spanish. In our private tours, you will be accompanied by a driver that will guide you through Market 23, Market 28 and many other places.

The first market built in Cancun was Market 23 and, although things have changed ever since, this market is still the place to go whenever we need something. This market is very traditional so you can visit it and buy all sorts of things, from food to handicrafts… at a very reasonable price!

Not so many years ago, Market 28 was still the place where residents went to buy fruits, meat, and all kind of essential articles for the daily life. Nowadays, tourism and the development of the city have changed the city’s routine, and Market 28 has become a great place to look for and find souvenirs, jewelry, get your hair braided, and even a taste of Mexican cuisine.

Discover the Folklore of Cancun!

Experience the folklore of Downtown Cancun on board of an air-conditioned van exclusively for you and your group! Walk along Tulum Avenue which is filled with restaurants, handicraft markets, shops, department stores, banks and malls.

Discover Plaza Bonita, a colorful small outdoor plaza on the side of Market 28, where you can find typical clothing and many other things to shop as souvenirs. Enjoy a day in the city that never sleeps!

 The PRIVATE CANCUN CITY TOUR is ONLY available from hotels in Cancun.

**If staying at the Riviera Maya hotels contact us for a quote.

Get out of the hotel and see what downtown is really like! Shop at Market 23, the locals market. Then check out Market 28 for souvenirs and handicrafts or Tulum Ave.

Your guide/driver stays with you so you are completely safe. He will also show you the best restaurants, shopping and attractions downtown.

  • Private A/C vehicle
  • City Tour starts and ends at the lobby of your hotel
  • Pick up from your hotel at whatever time you specify
  • Private tour of the downtown markets
  • Bilingual guide
  • Up to 13 people per van

Does not include:

  • Gratuities
  • Any extra stop or activity not purchased in this package
  • $30/hour or portion of extra hour


Note: Price per adult drops when the more adults you are. Kids prices remain the same, no matter how many. Infants are free. (Child rate is based on age or height as set out by the park). 13 people max per vehicle regardless of ages. 14 people (including infants) or more, will require 2 or more vans and the rates will change. Feel free to email us with any questions.

Private City Tour 4 hrs

# of Unit Unit Rate
1 $ 120.69

Private City Tour 5 hrs

# of Unit Unit Rate
1 $ 146.55

Private City Tour 6 hrs

# of Unit Unit Rate
1 $ 171.55


  • All prices are in US Dollars
  • Groups of 6 or more subject to larger deposits
  • You do not need an EP card to get the BEST prices in Cancun.
  • Some tours/transfers require deposit or payment in full at time of booking.
  • If the tour departs as scheduled it is a completed tour. If you are not on the tour on time you will be considered a no-show and therefore we will be charged. In that case, you will forfeit any deposit made.
  • Do not assume a tour is cancelled by rain. Only the tour operator determines if a tour is cancelled due to weather. Not even I can make that call.
  • This tour must be cancelled by 2:00 PM on the day BEFORE the tour in order to receive a full refund of any deposit you may have made.
  • Cancellations can be made by e-mail 48 hrs before your tour departs. Less than 48 hrs you are required to call our office.
  • You personally must speak with our staff. Do not have the hotel travel agent or concierge call. We all speak English.
  • We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
  • In most cases a refund will be issued within 48 hrs.
  • After 2:00 PM on the day before your tour we still may be able to cancel/refund you, but you are taking a risk. If the tour is full and the operator cannot fill your space, you will lose your deposit. So, call us whenever you can.
  • Our phone number in Cancun is 914-0290. It is also on the back of your EP Card and all tour e-vouchers you received. If you have any trouble dialing this number, ask the concierge or front desk staff to assist you. We are here from 7:00 AM until 8:00 PM daily and have an answering machine for the off hours.
  • If your tour is cancelled by the tour operator for any reason including weather, you will receive a full refund or be able to reschedule with no penalty.
  • You can change the date of any tour without penalty IF you call before 2:00 PM on the day before the tour.
  • We have the most flexible cancellation policy in Cancun and we will only keep your deposit IF we are charged by the tour operator.
  • IMPORTANT : We have the right to cancel or exchange any portion of this tour due to weather, availability, road construction or any other reason without notice. We always try to provide the exact service above however, there are times it is out of our control. We will offer other "parks/activities" near the area if something is closed. If you decide not take any other option or if none is available we will charge you the web site price for the services that you were able to do. Example; if you have Tulum and a snorkeling trip planned, you cannot snorkel; we will charge you as if you only went to Tulum. The most expensive part of this trip is the van, gas and driver for the day.
Private City Tour
Available: Daily

Private City Tour 4 hrs From:
Price $120.69

Private City Tour 5 hrs From:
Price $146.55

Private City Tour 6 hrs From:
Price $171.55


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