The 2016 season will be from June 1st to September 15th.
Adult Rate: $195 USD Child Rate: $195 USDOnce you book online and complete the deposit payment, we will send you the confirmation voucher by email.
Print your voucher and bring with you to Cancun. It has all the details including our contact info if you need to make any changes.
The whale shark is the biggest shark and the biggest fish. It is NOT a whale. It has a huge mouth which can be up to 4 feet wide. This enormous shark is a filter feeder and sieves enormous amounts of plankton, krill, small fish, and squid to eat through its gills as it swims. The shark can process over 1500 gallons (6000 liters) of water each hour.
Whale sharks are slow swimmers, going no more than 3 mph (5 kph). Whale sharks are harmless to people and usually indifferent to divers. This shark swims slowly near the surface, consuming small crustacean plankton and small fishes.
Shark Swim (equipment included)
Snorkel tour to Isla Che Reef (equipment included)
Refreshments (water, beer, soda)
Light lunch of sandwiches & fresh shrimp cocktail
GUARANTEE: You WILL SEE Whale Sharks or you will receive a 75% refund!
It is also very common to also see sting rays, angel rays and sea turtles.
$5.00 USD Sea Life Conservation / Dock Fee is not included; must be paid at boarding.
Regular Price: $217 USD p/person
SAVE 10% now only $195 USD p/person
This is the only Whaleshark Tour in the area that complies with the official regulations and that is recognized by National Geographic Snorkeler.
The tour only takes 10 swimmers out each tour, while most companies take 20 or more. This means more time in the water with the Whale Sharks. It is 45-50 minute boat ride to where the Whale Sharks are located. If you want to go on the boat, but not snorkel, it is the same price per person. 2016 SEASON: May 15 - 15 September
Transportation is INCLUDED at no extra cost from Cancun to Playa Paraiso. If you are staying in the Riviera Maya there is fee for round trip transportation.
Playa del Carmen to Akumal $10 per person.
Bahia Principe to Tulum $15 per person
Tour Time: 7:30am - 2pm daily from Puerto Juarez dock
If you don't swim well, the guide can snorkel with you and hold your hand
Suggested minimum age: 5 years old
Not for pregnant women
You can rent a wetsuit for $10 if you like
DISCLAIMER: Snorkeling is not for everyone. You should not snorkel if you have any of the following: Heart condition, pace maker, asthma, poor circulation or high blood pressure. You CAN snorkel, but at your own risk.
Each pair of snorkelers gets to go out with the Whale Sharks for 5-10 minutes at a time, until everyone gets a turn. Each person will have 3-4 turns
You can only use biodegradable products on the reef and in cenotes. Biodegradable AfterSun, Sun Block and Insect Repellent are available for purchase here.
All prices are in US Dollars
Groups of 6 or more subject to larger deposits
You do not need an EP card to get the BEST prices in Cancun.
Some tours/transfers require deposit or payment in full at time of booking.
If the tour departs as scheduled it is a completed tour. If you are not on the tour on time you will be considered a no-show and therefore we will be charged. In that case, you will forfeit any deposit made.
Do not assume a tour is cancelled by rain. Only the tour operator determines if a tour is cancelled due to weather. Not even I can make that call.
This tour must be cancelled by 2:00 PM on the day BEFORE the tour in order to receive a full refund of any deposit you may have made.
Cancellations can be made by e-mail 48 hrs before your tour departs. Less than 48 hrs you are required to call our office.
You personally must speak with our staff. Do not have the hotel travel agent or concierge call. We all speak English.
We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
In most cases a refund will be issued within 48 hrs.
After 2:00 PM on the day before your tour we still may be able to cancel/refund you, but you are taking a risk. If the tour is full and the operator cannot fill your space, you will lose your deposit. So, call us whenever you can.
Our phone number in Cancun is 914-0290. It is also on the back of your EP Card and all tour e-vouchers you received. If you have any trouble dialing this number, ask the concierge or front desk staff to assist you. We are here from 7:00 AM until 8:00 PM daily and have an answering machine for the off hours.
If your tour is cancelled by the tour operator for any reason including weather, you will receive a full refund or be able to reschedule with no penalty.
You can change the date of any tour without penalty IF you call before 2:00 PM on the day before the tour.
IMPORTANT: We have the right to cancel or exchange any portion of this tour due to weather, availability, road construction or any other reason without notice. We always try to provide the exact service above however, there are times it is out of our control. We will offer other "parks/activities" near the area if something is closed. If you decide not take any other option or if none is available we will charge you the web site price for the services that you were able to do. Example; if you have Tulum and a snorkeling trip planned, you cannot snorkel; we will charge you as if you only went to Tulum. The most expensive part of this trip is the van, gas and driver for the day.
We have the most flexible cancellation policy in Cancun and we will only keep your deposit IF we are charged by the tour operator.