Immerse yourself in the Yucatan Peninsula's most exotic underground world. Hike and swim through a labyrinth of a cool underground river while surrounded by crystal formations.

Itinerary:
  • Arrival at Rio Secreto
  • A guide will explain you the safety measures and supply you with the equipment required.
  • Mayan welcome
  • One hour and a half guided tour of Rio Secreto (walking and swimming along the route)
  • Toast and photos viewing
  • Regional buffet.
  • Return to hotels.

Exact Itinerary Subject to Change.

Includes:
  • Round trip transportation from Playa del Carmen and Playacar
  • Entrance fees to Rio Secreto
  • Specialized guides
  • Groups of 10 persons maximum
  • Regional buffet with non-alcoholic drinks
  • Safety Equipment
  • Lockers and towels
Does not include:
  • Transportation from Cancun.
  • Any extra stop or activity not purchased in this package
  • Gratuities
Tips: 
  • Bring swimsuit.
  • Water shoes (optional).
  • Change of clothes.
  • Cash, credit cards VISA or MASTERCARD for photographs, souvenirs or tips.
  • Bring biodegradable insect repellent and sunblockYou can only use biodegradable products on the reef and in cenotes.
Additional Information:
  • If you have any doubt about your hotel or pickup spot, you can email us directly at reservations@entertainment-plus.net
  • No personal photographic or video cameras are permitted in the underground river system
DISCLAIMER: 
  • Rio Secreto is not recommended for persons with severe physical or motor disabilities, heart problems, pregnant women or persons under the influence of alcohol or drugs. Minimum age: 4 years. Maximum recommended weight: 120 kg / 250 lb.

RATES

Rio Secreto Public Tour - R. Maya

Current
Per Adult Rate Per Child Rate
$ 93.97 $ 46.98

Rio Secreto Public Tour - P. del Carmen

Current
Per Adult Rate Per Child Rate
$ 85.34 $ 42.67

CANCELLATION POLICY

  • All prices are in US Dollars
  • Groups of 6 or more subject to larger deposits
  • You do not need an EP card to get the BEST prices in Cancun.
  • Some tours/transfers require deposit or payment in full at time of booking.
  • If the tour departs as scheduled it is a completed tour. If you are not on the tour on time you will be considered a no-show and therefore we will be charged. In that case, you will forfeit any deposit made.
  • Do not assume a tour is cancelled by rain. Only the tour operator determines if a tour is cancelled due to weather. Not even I can make that call.
  • This tour must be cancelled by 2:00 PM on the day BEFORE the tour in order to receive a full refund of any deposit you may have made.
  • Cancellations can be made by e-mail 48 hrs before your tour departs. Less than 48 hrs you are required to call our office.
  • You personally must speak with our staff. Do not have the hotel travel agent or concierge call. We all speak English.
  • We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
  • In most cases a refund will be issued within 48 hrs.
  • After 2:00 PM on the day before your tour we still may be able to cancel/refund you, but you are taking a risk. If the tour is full and the operator cannot fill your space, you will lose your deposit. So, call us whenever you can.
  • Our phone number in Cancun is 914-0290. It is also on the back of your EP Card and all tour e-vouchers you received. If you have any trouble dialing this number, ask the concierge or front desk staff to assist you. We are here from 7:00 AM until 8:00 PM daily and have an answering machine for the off hours.
  • If your tour is cancelled by the tour operator for any reason including weather, you will receive a full refund or be able to reschedule with no penalty.
  • You can change the date of any tour without penalty IF you call before 2:00 PM on the day before the tour.
  • We have the most flexible cancellation policy in Cancun and we will only keep your deposit IF we are charged by the tour operator.
  • IMPORTANT : We have the right to cancel or exchange any portion of this tour due to weather, availability, road construction or any other reason without notice. We always try to provide the exact service above however, there are times it is out of our control. We will offer other "parks/activities" near the area if something is closed. If you decide not take any other option or if none is available we will charge you the web site price for the services that you were able to do. Example; if you have Tulum and a snorkeling trip planned, you cannot snorkel; we will charge you as if you only went to Tulum. The most expensive part of this trip is the van, gas and driver for the day.
Rio Secreto Public
Available: Daily

Rio Secreto Public Tour - R. Maya From:
Adult Rate: $93.97 Child Rate: $46.98

Rio Secreto Public Tour - P. del Carmen From:
Adult Rate: $85.34 Child Rate: $42.67

 

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