A simply stunning tour through sublime rock formations -stalactites and stalagmites- living in the crystal waters of the Mayan underground river.

Itinerary:
  • Be ready to enjoy walking/swimming for about 90mins through some outstanding mystic caverns and cenote. This incredible underworld display of rock formations combined with blue crystal waters & white sand will blow your mind away.
  • Qualified guides that will help you make the most of your tour, including a short magical meditation when turning all lights off to experience silence and complete darkness for a couple of minutes
  • Hotel pick up is up to you, but plan your time accordingly. Underworld tour times are at 8am/11am/2pm
  • The driver can suggest traditional Mexican restaurants for lunch in the area. 
  • Check out the addon section and enhance your tour.
Includes:
  • Air-conditioned private transportation exclusively for your group
  • English speaking driver
  • Toll road, parking & entrance fees
  • Entrance fees to the park
  • Group Guided tour *not private*
  • Helmet with lamp, aqua shoes, lifejacket
  • Bottle of water
  • Insurance
  • Time for lunch in the area (lunch not included)
Does not include:
  • Should you need a private guide inside the caves, check the addon options
  • Meals are not included. Nor any other incidentals
  • Wetsuit for rent directly at check-in (15USD pp)
  • Any extra stop or activity not purchased in this package
  • CD Pictures available at the park
  • Should you need a private guide inside the caves, check the addon options
Restrictions:
  • No pregnant women
  • People under the influence of alcohol or any other substance.
  • People with hearth conditions or claustrophobic
  • Children younger than 5 years old
  • No personal photographic or video cameras are permitted in the underground river system.
  • Not breaking or touching the living stalactites or stalagmites.
  • Wearing body products (not needed) unless biodegradable. you can purchase them here: Biodegradable insect repellent and sunblock.
Tips:
  • While the Van is private, the guided tour at the caves is not. However, should you wish to have a private guide inside the caves to make the tour at your own peace, check our addon section.
  • You can also combine this experience with other stops, such as Tulum, Coba or Muyil. Check the addon options.
  • Bring swimsuit, towel, a change of clothes as the driver will not let you in the vehicle if you are wet.
  • Bring cash for tips or souvenirs at your discretion.
Important:

TRANSPORTATION: If staying in Isla Blanca, we need to add on a $50 USD service fee for pickup and drop off.

**This fee is per VEHICLE, not per person.

ADDONS: One option per tour

  • ATV Single / Shared Ride: $25 USD per person
  • Entrance to TULUM Ruins: $10 USD per person
  • Entrance to MUYIL Ruins: $10 USD per person
  • Entrance to COBA Ruins: $20 USD per person
  • CROCOCUN TICKETS: Adult $32 USD/Child $21 USD
  • PRIVATE GUIDE inside the caverns per group of 10 people max (available in English, Spanish, Italian & French): $50 USD
* These are the Add Ons available for this tour. You will be able to add them to your order in your Shopping Cart.

RATES

Note: Price per adult drops when the more adults you are. Kids prices remain the same, no matter how many. Infants are free. (Child rate is based on age or height as set out by the park). 13 people max per vehicle regardless of ages. 14 people (including infants) or more, will require 2 or more vans and the rates will change. Feel free to email us with any questions.

Private Underworld Experience

Current
# of People Per Adult Rate Per Child Rate
1 $ 206.90 $ 30.17
2 $ 128.45 $ 30.17
3 $ 119.83 $ 30.17
4 $ 111.21 $ 30.17
5 $ 102.59 $ 30.17
6 $ 93.97 $ 30.17
7 $ 85.34 $ 30.17
8 $ 76.72 $ 30.17
9 $ 68.10 $ 30.17
10 $ 59.48 $ 30.17

These are the Add-ons available for this tour. You will be able to add them to your order in your Shopping Cart.

Add on for Private Underworld Experience

Add on Extra

Crococun Zoo Tickets - (Child: 6-12yrs / Adult: 12yrs+)

Adult: $ 32 usd

Child: $ 21 usd

Add on Extra

Tulum Ruins entrance

Adult: $ 10 usd

Child: $ 0 usd

Add on Extra

PRIVATE GUIDE at Underworld

Vans: $ 50 usd

Add on Extra

ATV Ride

Adult: $ 25 usd

Child: $ 25 usd

Add on Extra

Coba Ruins entrance

Adult: $ 20 usd

Child: $ 20 usd

Add on Extra

Muyil Ruins entrance

Adult: $ 10 usd

Child: $ 10 usd

CANCELLATION POLICY

  • All prices are in US Dollars
  • Groups of 6 or more subject to larger deposits
  • You do not need an EP card to get the BEST prices in Cancun.
  • Some tours/transfers require deposit or payment in full at time of booking.
  • If the tour departs as scheduled it is a completed tour. If you are not on the tour on time you will be considered a no-show and therefore we will be charged. In that case, you will forfeit any deposit made.
  • Do not assume a tour is cancelled by rain. Only the tour operator determines if a tour is cancelled due to weather. Not even I can make that call.
  • This tour must be cancelled by 2:00 PM on the day BEFORE the tour in order to receive a full refund of any deposit you may have made.
  • Cancellations can be made by e-mail 48 hrs before your tour departs. Less than 48 hrs you are required to call our office.
  • You personally must speak with our staff. Do not have the hotel travel agent or concierge call. We all speak English.
  • We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
  • In most cases a refund will be issued within 48 hrs.
  • After 2:00 PM on the day before your tour we still may be able to cancel/refund you, but you are taking a risk. If the tour is full and the operator cannot fill your space, you will lose your deposit. So, call us whenever you can.
  • Our phone number in Cancun is 914-0290. It is also on the back of your EP Card and all tour e-vouchers you received. If you have any trouble dialing this number, ask the concierge or front desk staff to assist you. We are here from 7:00 AM until 8:00 PM daily and have an answering machine for the off hours.
  • If your tour is cancelled by the tour operator for any reason including weather, you will receive a full refund or be able to reschedule with no penalty.
  • You can change the date of any tour without penalty IF you call before 2:00 PM on the day before the tour.
  • We have the most flexible cancellation policy in Cancun and we will only keep your deposit IF we are charged by the tour operator.
  • IMPORTANT : We have the right to cancel or exchange any portion of this tour due to weather, availability, road construction or any other reason without notice. We always try to provide the exact service above however, there are times it is out of our control. We will offer other "parks/activities" near the area if something is closed. If you decide not take any other option or if none is available we will charge you the web site price for the services that you were able to do. Example; if you have Tulum and a snorkeling trip planned, you cannot snorkel; we will charge you as if you only went to Tulum. The most expensive part of this trip is the van, gas and driver for the day.
Private Underworld Experience
Available: Daily
Adults from $59.48 + tax
Kids from $30.17 + tax
 

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