
Thank you for setting everything up, we really enjoyed it. We loved doing the Xplor trip the most.
It rained a little every day but it didnt matter, we still had fun!
Thanks for making all of our trips possible, we couldn't have done them without your drivers.
Araceli Ramos & Family, July 2010
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The Schneider Family wanted to Thank you and your staff for making our trip run smoothly!!
We had a great time and look forward to using your service when we return in November!! Thanks again
Heather Schneider
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I am writing in regards to my recent experience with USA Transfers. On May 22nd Daniel
picked us up at the Cancun airport and brought us to the Barcelo Maya Palace Resort.
He was extremely helpful and was very patient with all of the questions I was asking him about
Mexico and the areas we were passing through. On May 25th, we were pleased to see that
Daniel had been assigned as our tour driver for the Coba, Mayan Home and Cenote excursion.
Again he was awesome, answering every one of my obnoxious questions! He was such a pleasure.
At the end of the excursion he recommended an Argentian restaurant that was amazing.
He seemed very knowledgeable and most importantly very patient. :) If I or anyone else in my
group were to visit the Riviera Maya again, we would certainly request that Daniel be our driver again.
He was excellent! Thank you for the great and trustworthy service.
We will recommend USA Transfers to all of our friends! The entire process was a pleasure.
Kellie Santillo, May 2010
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Hola Brant, Thanks for providing us with excellent transportation and customer service during our recent
trip to Tulum. Every interaction with you and your team was 100% positive, from booking the transport,
to rebooking it when our flight was changed, to the greeter at the Cancun airport and, last but not least,
our wonderful driver Béto!
This was our first trip to this part of Mexico, and Béto was not only a safe
and reliable driver, but he also acted as our impromptu tour guide – providing us with local information,
colorful anecdotes, and an endless supply of brochures and guide books, which made the long ride enjoyable
instead of tedious. Béto also gave us the perfect ending to our trip by taking us to a roadside taqueria
on the drive back to airport where we feasted on nopales tacos. Gracias Brant and Béto – we’ll definitely
be recommending your services and hope to see you again soon. Shari and El, May 2009
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See the picture of our most
excellent guide Andres helping my Wife back down Ek Balam!
We had a great time and would definitely do a
private tour again. Getting to Chichen Itza ahead of the crowd was a
huge plus, and just being able to go when and where you want makes the
trip perfect. Thanks again, Jim Howard, Oct 2008
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Brant - Please allow me to take a minute to tell you how much we enjoyed our excursion experience in Mexico
booked through your company. Specifically, we LOVED our driver/guide/historian/cultural guru and Mexican Ambassador,
Beto - He went well above the call of duty to make the day great for me and my two daughters. He is truly an asset
to your company because he is professional without being stuffy, informative without endlessly talking and very
comfortable to travel with!!! Photo is of Beto with my girls at Coba, where he stuck with us through the rain
to climb to the top of the temple - something I absolutely could not have accomplished without him being there;
I hope you'll share this picture with him on our behalf. Please know that I will most certainly book future
engagements through your service because he represented you and your company so well - in fact, we are already
considering a return trip next month! Salud! June 2009 The Wigton Family
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I would like to say how much I enjoyed the tour we took with your company on August 10th to Tulum and Xel-Ha.
It was a great trip at a reasonable price. I also wanted to commend our driver for the day, Ariel.
He was very knowledgeable about our destination and very helpful in making our experience there the best it could be.
Ariel knew everything from where the best snorkeling was to where the best restrooms were.
(information I appreciated very much ;-)) He also answered our many questions and gave us some insight into the
culture, customs and history of the Mexican people. Even though our drive was around 90 minutes long, it really went
by quickly because of his pleasant personality and interesting conversations. I would recommend the trip to anyone I
know. I would also recommend that they ask for Ariel, he was awesome! Thanks again. Charla Meyer, Aug 2009
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Better service than we imagined. Communication before and during our trip was outstanding. Directions were specific.
Drivers were prompt – and terrific! They were friendly and helpful; we enjoyed them (especially Miguel)! Thanks so much
for the great service. We’ll definitely use USA Transfer/Entertainment Plus the next time we visit the area. Thank you
so much for helping to make our trip flawless. Afendoulis Family April 2010
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I just want to say Thank-You for providing excellent transportation services during our latest trip to Cancun.
As first time visitors, the arrival at the airport was very different and I thank you for providing information about
getting through the "gauntlet" and meeting our van. All your drivers were very professional and extremely courteous.
We had a great time on our stay and looking forward to returning. I will definitely call on your services when again
coming to the Riviera Maya. Thanks again - Hal Stedman |
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Hi Brant! We are back home in Cleveland to 17 degrees and snow. I just wanted to take a minute to
let you know your service was just perfect! The transfers were very easy. The drivers were great fun and
just great guys! I forgot the return drivers name we had yesterday Feb 11, Aventura Spa to airport.
He was so wonderful and helped us with our Spanish. By the way, he said you were a great boss. :) Job well
done, thank you so much. Barb and Vytas, Feb 2008 |
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I just got home from a week vacation in cancun. the best vacation I ever had. I booked 3 private tours with you,
Tulum and Coba, Xcaret, and Chichen Itza Ik kil Ek Balam tours. You guys are a big part of why we had a great time.
We had Ariel for 2 of the 3 tours. He was fantastic, a great guy, excellent driver and knows a lot about the
history of the area, we learned a lot from him. I will tell everybody I know about you guys. Keep up the good
work and thanks for everything. Sincerely Omar Elabed |
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I just wanted to say thank you very much for the excursions and shuttle service.
We were exremely pleased not only with the tours but with the service of the
people that ran the tours/shuttles. I would like to express an extra thank
you to Fernando. He shuttled us to Xel Ha and to the airport. He was
genuinely friendly and kind, and very informative. If we can be of any help
with giving our opinion of your business please dont hesitate to ask, we
were / are very impressed with the service. It made our vacation to Cancun
and incredible one. We will definetly be booking our tours through your
company on our next trip. Robert Charpentier |
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On May 3rd Patrick took us on a private tour to Chichen-Itza. Can't say enough good things
about Patrick and the great service your company provided. Great Driver!!! A+ Thanks Rodney and Carol Krogstad |
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I am writing this letter to compliment you on the wonderful service you provide.
We had 2 drivers. Carlos and Hector. Both were excellent drivers. We felt very safe in the Van with them.
More than that though, they were entertaining and informative. I always like to ask a lot of questions
about the region and about current events and lifestyles. They spoke beautiful English and were very
knowledgeable. I never felt that they were just doing their job. They actually seemed to enjoy the
time spent with us, which made our day even more enjoyable. They made our Cancun experience complete.
Thank you so much and you really do have a couple of valuable employees. If we return to Cancun
I will be sure to use your services again. Sonia Borba |
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Brant: Just wanted to let you know that your service is top notch and everything went as expected. Michael Gabriele |
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One of the highlights of our trip was the day spent with Luis traveling to
Tulum and Xel-Ha. The day went flawlessly, as we followed your instructions
on how to best utilize our time. I'm sure you are already aware of it, but he is a wonderful person - a
gentleman with a sense of humor who went out of his way to ensure that we
had a wonderful day. He fully succeeded in doing that.
We are already trying to plan our next visit, and hope that you will once
again allow us to use your services.
I plan to post a topic on Tripadvisor that chronicles our day, in the hopes
that someone else may enjoy the professionalism that your company provides. Jim Vasilow |
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Brant: My friend and I just returned from Cancun on Saturday. I want to thank you for the excellent service you provided.
We used the card a lot and went on a tour to Tulum and took the boat trip. We just had a ball! Because I am in the education field,
I have to take school vacation. I am planning on returning to Cancun in August for at least 2 weeks. I will get in touch with
you to arrange airport transportation. You have wonderful people working for you. Again, thanks for everything.
Eileen M. LeFebre |
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Brant,
We were very happy with your service and we're so glad we
booked an airport / Puerto Juarez transfer with you. We're budget
travelers who have a hard time affording these kinds of services, and
this time the splurge was worth it because it saved us so much time and
hassle. Your drivers were courteous and on time, and we especially
enjoyed the conversation we had with the man who met us at the airport
door upon our arrival (Luis).
One of the things I always do after a trip is to visit the Trip Advisor
web site to submit reviews of the hotels and activities involved in our
trip. We rely heavily on others' reviews for our planning, so I like to
do my part to help future planners.
Thanks again for your very helpful e-mail communication before our trip,
and for the great service we received in Mexico. Tammy Quady |
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We had a wonderful time on our trip. Fernando, thanks for taking us to the cenote.
That was one of the highlights of our trip. We will definately recommend you to
our friends. Our second visit to Casa Maguay's was was also wonderful! Great
food and people. Thanks again! Annette and Dwayne |
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Just wanted to drop a line telling you how satisfied I was with the transportation service you provided.
The driver was polite, on time and very helpful. Sure did beat all the hassles with ground service at the airport.
I will guarantee that I will be using you on my next trip down to Cancun and will be contacting all my friends to
tell them about your great service. Paul Marshalek |
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Just to let you know that our experiences on holiday were the best because your company and drivers were so
well organized and coordinated. I was impressed that the drivers were always on time, helpful and there were no
snags at all. Fernando was especially wonderful. Please tell him from us that we appreciated his patience with
our family and his suggestions and information too. Wish him the best and we will certainly recommend him and your company
to friends. Susan Entwistle |
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We were treated very well at all of three of the restaurants where we
used the card. Mango Tango, Faro, and Iguana Wana. Mango Tango went above
and beyond (table by the water, tequila shots for the family, etc...) Keith Lai |
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Just want to let you guys how great your deals are. First off - the
airport transfer service was perfect. Both drivers were perfect, on
time, and accomodating. We also took advantage of your Chichen Itza tour.
Although I made the mistake of not booking before I left the states - my
husband sent an email to you guys for someone to contact me at the
hotel. And they did. Perfect. Your $45 fee certainly beats the $86 per
person the hotel wanted to charge. Cudos to tourguide Antonio - he was
great. Last but not least - the discount card for area restaurants was
great. We used it everyday execept for one meal. Saved a ton for the 4
of us. Please check www.tripadvisor.com for reviews on Casa Magna
Marriott. I can't rave about you guys enough. Please feel free to use my
review. I'm recommending you to everyone I know going to Cancun Elisabeth A. Belcher |
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There were definitely enough restaurants to choose from. We actually had a
lot of fun picking out which restaurant we would try each night, then venturing out
to find it. The card was amazing! We were so glad to have found you Brant! We must
have used it at least two to three times a day everyday for meals. Give or take 20
times in 7 days. We got to pass the line at Coco Bongo's which was a major highlight
(that line was nuts!).
I would definitely recommend this card to anybody! It's well worth it! I'm headed
back to Cancun next May and I will be purchasing another EP Card! Thanks again Brant! Casey Howell |
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Just a quick note to let you know that we thoroughly enjoyed the two (private) excursions
we booked thru you for Chitzen Itza and Xel-Ha/Tulum. Victor and Eduardo (our drivers)
were both great guys, and our decision to book the trips this way is mainly due to the
very good remarks and comments about you and your company on tripadvisor.com
As an adult family of five traveling, the 2-1 meals were well worth it. We ate at the Crab House, Beefeaters,
and Faro's and they are all top quality restaurants. Needless to say when the prices are
$20-$30 per dinner we literally saved about $50 per night easily justifying the purchase of 2 cards.
We wish you much success and Thanks again for the great service! John Fleming |
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We saved at least $200-300, it was easy to use, cheap to buy, and convenient to purchase and receive!
You guys are doing a wonderful job! Thank you so much! Jill Nepean |
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The best feature of the card was the 2 for 1 dinners because of the deep discount. The jungle
tour was great; we saved $10 X 4 people. It is interesting to note that your card was greeted with joy.
No one was upset about giving the discount. If anyone we know goes to Cancun, the first thing we will
tell them is to get these cards. It is indispensable. Thanks for making our trip affordable. Jay Siegel
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One of the highlights was the "privatel tour to Xcaret." Your concept of having a personal
car/driver on tours is wonderful, and clearly worth the extra $11pp. How much more relaxing it was
than waiting for a bus, going to a long line at a congested, ill-designed terminal to wait again,
and then to backtrack past one's hotel over an hour later. An inspired idea! Conrad M. Follmer |
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The transfer service was nothing less than exceptional. Our driver was waiting for us, just as advertised.
He already knew our name and he was courteous and polite. We immediately loaded into the van and were on our way.
Same goes for departure…our same driver was waiting for us at the hotel lobby. I will definitely use USA Transfers
again and I will make strong recommendations for others to use this service as well. Keep up the good work!
Kurt Walters, June 2010
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I want to thank you for providing the e card service. We saved so much money using that card it was unbelievable.
I kept a record and in the two weeks we were there we saved 1850 pesos using that card. Compared to the other Mexican
resorts Cancun is very overpriced on everything, but we were able to eat gourmet meals at the Crab House every other night
thanks to your card. If not for the card there is no way we would have been spending over $470.00 peso's for dinner 3 nights
a week. Thanks again for the great savings and great transportation service. Richard & Aylene Gerhardt, Jan 2010
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Dear Brant, We just got back from a 8 day trip in Cancun with our two kids and you guys were completely great.
Thanks for your reliable, fun, and safe services. Round trip airport transfer with a stop at Walmart was a breeze,
especially with your listed advice on how to avoid the craziness at the airport. We saved tons of $$$ purchasing the
2x1 card; it worked like a charm. Our private van service to Xcaret was awesome. Ariel provided us with great
information, very prompt, and a hoot; what a funny guy - the kids loved him!! We would definitely use your services
again and have highly recommended you to our friends. Thanks for making our first Cancun experience spectacular!!!
June 2009 ~The Seu Family
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I just wanted to thank you for providing a great service. Your team was a great help and the card
was a great deal. We first used it at the Crab House which was excellent.
The card paid for itself after that one meal. We used it a couple more times at Carlos and Charlies
later in the week.
All in all, the card was easy to use, and it probably saved us about $40.
The catamaran trip to Isla Mujeres on the Lupita was probably the highlight of the vacation.
The entire day, we were amazed by how much was included in the package for such a great price.
The staff on the boat was wonderful, snorkeling on the reef was beautiful, and the beach club
where we ate lunch and swam in the surf was amazing.
I would highly recommend entertainment plus to anyone I know who is visiting Cancun.
Adam Martinez, July 2009
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I wanted to let you know how helpful I have found your staff to be. Via
email and on the phone, I've conversed with Alicia, Ara, and Trina.
All were very helpful in answering questions I
had about the airport pickup and drop off point at the Pto Juarez. They
were helpful in assisting me in getting private tour of chichen itza
setup and also in helping me change pickup point for return visit when I
booked a hotel in Cancun.
In addition, I wanted to let you know that the private tour of Chichen
Itza was fantastic. Migel was awesome. His English was very good. He was
very personable and extremely helpful. The car ride was very clean and
comfortable. We really enjoyed the whole experience and he was a big
part of that.
Overall, your entire staff has been most helpful and accommodating
(including our contact at the airport and all of the drivers). I will
recommend your service to anyone who's going to be in the area. Our
vacation was enhanced by taking advantage of your company's services.
Thank you for helping to make our vacation a fantastic experience.
Sincerely,
Paul Marchant
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We are back from our trip to Cancun and would like to let you know that we
THOROUGHLY enjoyed our private tour with Miguel on 09 Dec. Wow. We have
been to Mexico several times and this was BY FAR the best tour we have EVER
had. Miguel was top notch. His knowledge was amazing. My husband studied
Mayan history in college so it was of great interest to him. Miguel and my
husband talked at length about the history together and my husband was very
impressed.
Miguel was friendly, very professional, and like a friend for the day. We
had several requests during the trip and he without hesitation gave us what
we asked for.
Thank you very much for giving us a tour we will never forget. Please
extend our many thanks to Miguel as well. We have already contacted our AAA
travel agent and ask that they recommend your company to their other
clients. Julie Cole, Dec 2008
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Thanks for your part in helping to make our vacation in Playa del Carmen a tremendous success.
I received expert assistance when booking our transportation; our driver was waiting for us at the
airport when we arrived and was 10 mins. early at our hotel on day of departure. We found your drivers
to be courteous and very pleasant...an asset to your company and to their country. We will happily
recommend your company. Thank you! Tony & Judy Codner, June 2009
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I want to thank you for such fantastic service on our recent airport transfers! Your driver was waiting
outside the airport when we landed and was very friendly and informative on our trip to Dreams Resort.
Unfortunately for us, our return flight home was an early flight. We were to be picked up at our hotel at
5:45 AM for our trip to the airport. I must admit, I was a little nervous that your driver may be late for
such an early pickup, but as we were at the resort´s front desk checking out that morning at 5:40 AM,
a Dreams employee came up to us and informed us that our USA Transfers driver was outside waiting for us!
Fantastic, reliable service! Thank you again and I will recommend your company to anyone who wants
top-notch, reliable, friendly, and affordable service!!! Craig & Dede Kroger, Sept 2009
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Hi - I thought I would drop you a note to let you know that our
tour was fabulous! It was made more enjoyable by Javier - tour guide extroidinaire!
His knowledge, humour, and all round great attitude made for a most enjoyable day. He went the extra mile in making
our day enjoyable - we don't know if we enjoyed climbing the pyramid at Coba or swimming in the cenotes more.
The first cenote was magical - and we had it all to ourselves for the most part.
I will definitely be recommending your company - and especially Javier - to all my friends heading to the Mayan Riviera.
Thank-you USA Transfers and especially Thank You Javier. Betty-Jo, Sheryl, Jen and Amy - April 2010
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THE BEST EVER!!! We used the restaurant card and received wonderful service at Lorito Joe's and at MY place.
We also used the private tour thru you. Our driver Fernando was better than perfect and our trip was the highlight
of our stay in Cancun. We also used the
airport transfer and save money but more important time and aggrevation. I would NEVER
come to Cancun and not use your services. The people in your employee are a delight. Your driver made us feel welcome.
I wish you and yours every success and thank you once again for making some of the small things easier and some
of the main things most memorable. Yours in Winterpeg, Roberta McEachern
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I just wanted to send you a quick note to tell you that we really enjoyed your services on our
recent trip to cancun. Everyone was so nice and you were right on time it took the stress out of the
first time to cancun for us. We want to thank all of you for making
our vacation such a success. Debra Rowney Jan 2008 |
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Thank you for the timely pickup and transfers. Your company´s assistance in retriving a
missing Blackberry Device yesterday was very much appreciated. I will certainly recommend your
services to my friends. Quick, professional and polite service. Nice job to you and your drivers.
John E. Muir, Esquire Feb 2008
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I just wanted to let you know that this was the first time I used your transportation service in
Cancun to and from the airport. I was extremely pleased with the ground transportation. Ariel was the
driver who returned us to the airport on Saturday and he was very entertaining and a pleasure. I will
definitely use your services next year and in years to come. I will also recommend your company to others.
Thank you for your help. Marlene Schroeder
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Just wanted you to know that we had an excellent time and tour last week (5/9/07) with Ariel as our driver!!
He infused a wonderfully fun energy into our ride to Chitzen and back. I have always enjoyed Chitzen;
personally I loved the Ik Il scenery and swim and so enjoyed meeting Veronica and her family and experiencing
their way of life. Thanks for such a neat, easy package deal...and please tell Ariel 'hi'!! Sincerely, Sue Friend
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We used your airport transportation Jan. 31, 2007 from the airport to the Ambiance Villas and Feb. 4, 2007
from the Ambiance to The Moon Palace. It was a breeze at the airport to identify our name on your sign and
get past all the timeshare sharks so quickly! Both drivers where on time and very pleasant. The Entertainment
Plus Card was also very useful. Thanks for everything. It was a pleasure doing business with you. I will
definitely recommend your company to all my friends. Greg King |
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Brant- I am sending an email to let you know you and your company made our trip to Riviera Maya the best.
We cannot tell enough people how happy we were with all the trips and transfers we had. Private all the way!!
We gave your info to as many people as we could when we were down there, and will continue to do so from up here.
Please give Patrick a HUGE raise, he was the best guide/driver there could possibly be. He was very happy to
let us question him to death:). We bought a timeshare and will be returning on a regular basis and will
only use your service for sure. Thanks to you and to Patrick for a memorable trip!!Mary Glass |
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Brant, The service we received from Entertainment Plus was superb and flawless.
Next time we are visiting the Cancun area we'll definitely call on you! Lanny Voris |
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Thank you for your prompt and courteous service in Cancun. I will recommend
your company to anyone who questions which van service to use.
Two of the 4 flights were delayed and I left the airport to inform your
driver of the delay and found out I was not allowed back in so I snuck in
and was scared to death I was going to be arrested. Your driver waited the
whole time and was right on time picking us up for our return to the
airport.
Thanks again for good service. Kay Hennessy/TUG |
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Just wanted to tell you how much we enjoyed our tour on Saturday to Xel-ha
and Tulum. Our driver, Eduardo, was wonderful. We left at 7:30 not realizing how close
our resort was located to Xel-ha and that we would arrive before it opened.
Eduardo suggested we do Tulum first and then head on to Xel-ha. What a good
idea. He toured us through Tulum, was very informative and we beat all the
large touring companies -- and the heat, as well. Then he took us to Xel-ha
where he also gave us excellent information on how best to get the most out
of our day.
I simply can't emphasize enough how much we appreciated his
informative suggestions and interesting conversation. He is truly an asset
to your organization and we will most definitely utilize your tour service
when we return to Riviera Maya. Vicky Hulsberg |
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Upon arrival (which was one half-hour late) I was glad to see USA waiting with smiling faces.
Our porter took our luggage and to our surprise a Dodge Status came to pick us up.
Well, with a few laughs and promises to ride on top of the car..USA converted our car to a van
within a few minutes. You see, I reserved, "Mom travelling solo with two
kids." Two average kids would have fit, but myself at 6'0" my 14 year old at 6'0" and my 10 year old at 5'7"
with three suitcases couldn't cut it. I will refer to them as American big teens in the future.
Thanks USA for giving us excellent service. I will be glad to refer you and use the service
again. Robin Manning, Montclair NJ |
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Brant, The trip by your drivers to the resort and the return to Cancun airport was perfect.
Walking out of the airport and seeing someone holding a sign with our name on it made us all feel very welcome to Mexico.
Thank you again for your help. Our trip was fabulous. We will return and we will use your transport again.
Thanks. Darrell Gumert |
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Thank you! We had a wonderful time on vacation and your guys couldn't have been more wonderful.
Carole and Cash Johns |
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The trip was super, thanks for all your work. The highlight was definitely the ATV Cenote...Fantastic!!!
Bill Eirish |
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I want to thank you for all of your excellent service, again.
Everything went smooth and the driver(s) were great. When we return to
the area we will again contact you. Thanks Sue Gutzwiller |
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We just got back from our trip. Everyone had a wonderful time and I just want to thank you for the experience.
Fernando was an excellent driver and answered any questions my parents had since this was their first time in Mexico
and the most they we're off the resort ...they had a lot of questions. What a guy! We felt very safe and comfortable.
I will recomend your service to anyone goes to Mexico. What an amazing value. I'll never waste time on a tour bus again.
You guys are great! Thanks again. Cindy Bliss
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Brant,
The jungle tour we took was EXCELLENT. Honest..We had been on a couple other tours before but this was by far the very best.
We would definitely do it again. As for the survey:
More restaurants would be nice. We tried to use the card everyday as often as we could. YES I would recommend the EP Card to
anyone traveling to Cancun. It made it possible for us to eat at some of the more expensive restaurants. We have been to Cancun
several times and noticed prices were definitely going up in the restaurants so the card really came in handy.
All things considered (heat and humidity) we had a great trip. Thanks for helping us save some money. Paula Phillips |
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My only regret is that I wished we had found you sooner to save on already books tours.
Your savings on tours is truly the best there is in Cancun. Alan Morton |
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We used the card three times at restaurants and saved our money the first night at OK Maguey (now Casa Maguey),
which was wonderful. The mariachi band was excellent, the food was very good (my son and I had the fajitas,
which were prepared at the table) and we had an excellent time. The service was excellent and we were
glad we went there. They did an excellent job of making us feel welcome. We also used the card at Rosa
Mexicana and the Rainforest Cafe (my 14-year-old son really wanted to eat there). No problems with
using the card at either place. We particularly enjoyed eating in the courtyard at Rosa Mexicana.
The snorkeling tour with Foster from Puerto Morales was wonderful. We had an excellent time.
There were only six of us on the boat so we got a lot of personal attention and instruction. He showed us a
lot of the fish and we saw some squid, a barracuda, several starfish and hundreds of other fish.
This was very nice and lunch was included. I appreciated the fact that he picked us up at the hotel
and returned us. I would do this again for certain if we returned to Cancun. John Dietz
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I have never been so impressed! We arrived in Cancun after our flight was delayed 6 hours.
To my surprise there was that wonderful sign that said USA Transfers! The driver was very nice, informative and had the
airconditioner running in the van when we got in.

On departure he arrived at our resort to pick us up 5 minutes early and
was sure to ask if we had a great vacation. I can not say enough good things about USA Transfers, they went way above
and beyond the call of duty. We are planning a return trip next year and we will definately book our transportation through
USA Transfers. The Tillotson Family, July 2010
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Just wanted to thank you and your crew for doing your part to make our week a fun and enjoyable one.
Thanks for having a great service! Rodney Burrington, Feb 2010
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We just came back from our trip and just wanted you to know how much we appreciated
the great service we received. You were great in sending us the info we needed and we did
not have any problems locating your greeter at the airport. Your driver, Ariel, was very
friendly and helpful... he kept us entertained throughout our entire trip and we didn't
realize the hour long trip. We were happy that he was also our driver going back to the
airport. I'm so glad that I read those good reviews about your company at
tripadvisor.com. I will definitely recommend you to family and friends vacationing in Mexico.
Wishing you all the best. Nathalie Jamilosa, Oct 2009
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Hola Brant, Just wanted to say thanks for the excellent service on our recent Cancun trip. Even though our flight was 3 hours late your staff was waiting for us and we
were on our way to the hotel within 10 minutes.
We also did the private tour to Chichen Itza, Ek Balam and a Cenote that was fabulous. Our driver Arial was knowledgable
and a great guide. Use us for a reference any time, and when we make it back to Cancun we will definetly use your services
again!! Gracias, David & Rita Frickelton, Nov 2009
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We just got back from our trip to Cancun and
all the tours I booked with your company turned out just great.
The drivers showed up at the time they said, they were very
professional and friendly and helpful. The tour guides were amazing
and helped out a lot. I would definately
recommend booking tours with your company in the future to anyone.
The vacation was great...we really enjoyed it and are looking forward to coming again to
Cancun next year...of course we will book all of our tours with entertainment plus.
Thanks also to our drivers, Oscar and Manuel. Araceli Ramos & family, July 2009
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We had a great trip to Cancun, and your service made many things so easy.
The airport transfers were on time with friendly drivers and reasonably priced.
The tour to Chichen Itza was also great and at a good price.
We would have done some more activities, but we got lazy and stayed by the pool and at the beach.
That's what happens on vacation.
Your communication and scheduling were great, and we enjoyed your tips.
We will recommend your services to our friends.
Thanks for everything!
Eric Braun ~ July 2009
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Our Cancun trip was wonderful and it was mostly because of you guys! Everything went so smoothly with our
airport transfers and all our tours. And Miguel our guide to Chichen Itza and Coba/Tulum/Xel-Ha was absolutely
fantastic! He was so knowledgeable, willing to take time with us and answer all our questions, and customize our
tour, especially by suggesting that we include Coba. I appreciate it that he worked long hours to do
those days with us. He is great and we feel like we have a friend in Mexico now! Thank you Miguel!!
Probably next to the ruins, the girls want me to
tell you that they all loved Selvatica and the cenotes we went to.
I will definitely contact you if we are lucky enough to go to Mexico again.
I can't say enough good things about you. Thanks again very much. Houghtaling Family July 2009
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Hi Brant,I would like to thank you for the wonderful driver you sent to us. He did a superbe job!
We had a lot of fun. He waited for us with no problem and was very patient. Thanks again for the
wonderful trips that you do! Regards, Igor Zatulovsky Jan 2008
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We thoroughly enjoyed the Captain Hook experience; a great, fun night out. We saved about $20US on this tour!
I hope to do business with you agian in the future. Kindest regards, John Nightingale August 2008
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Just a note to let you know that our airport pick up and Tulum/Xel-ha private excursion was magnificent. My only regret is that we had not scheduled with you on one of our prior trips to Cancun.
I've been to Mexico enough to know that customer services can be a little shaky with most Mexican based companies, but the professionalism that I received via e-mail and by phone by you and your staff was outstanding. Not to mention our super-professional, knowledgeable and safe driver!!
Our driver (my apologies that his name escapes me right now) was FANTASTIC! It was raining that day, but he was SO safe, that we were totally at ease. The car was newer, clean and spacious.
Thank you, thank you, GRACIAS!
We will get in touch with you next year….who knows, we may even bring the husbands…but not likely :)
Kindest regards, DJ Creamer Oct 2008
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Hi, We just returned from our trip to Cancun which included a combined snorkeling/atv/cenotes excursion.
Just wanted to drop a line to tell you what a great time we had on the tour. The snorkeling at Puerto
Morelos was really super and the caves were great ! Our guide, George, was really terrific. Please pass
along to his employer what a wonderful job he is doing. He deserves a raise. We would certainly recommend
this tour to anyone we know traveling to Cancun. Sincerely, David and Barbara Solomon, Jan 2008
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I have just returned from an amazing vacation in Cancun, and I wanted to
thank you! Everything went so well, from the airport transfers to the
tours. All the employees were so helpful and professional. The 2x1
entertainment card literally saved us $100's of dollars as we used it
everyday, and sometimes used it for lunch and dinner on the same days. I
will recommend your services to everyone, and will be contacting you again
when we return to Cancun at the end of the year. Thanks Again,
Lisa Oellerich & Family
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We used your transfer service to go to the Gran Bahia Principe Akumal on April 12 and to return to the
airport on April 19th. The service both ways was VERY GOOD. The drivers were exceptional and helped in every way.
They were on time and waiting with a sign to identify them at the airport.
The help that was given by Trina was greatly appreciated. We plan to visit this resort next year and we look
forward to using your transfer service again at that time. Thank you very much for a job well done and making our
vacation a smooth and enjoyable experience. Dan and Marcia Shaffer
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Brant, I just wanted to thank you for such an enjoyable experience with your service for our trip to
Playa del Carmen. Your guys were right there to pick us up when we landed and were right there to
take us back to the airport on the return trip. U have recommended your service to others and
will continue to do so. Thank you again! Kristia Snider Feb 2008
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Just wanted to drop you a line about the great service your drivers provided us from the Cancun airport to Riviera Maya.
The pick-up was fast, easy, and the driver told us not to buy the water at the airport stand, but would stop at 7-eleven!
We will always use your service in the future, and I will write a review on Trip-Advisor for you. Thanks again for the
great start and finish to our vacation! Wendy Klima |
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Everything worked out well. Thanks for setting up the transportation and the Entertainment
Plus card worked out as well. We especially enjoyed the atmosphere at Lorito Joe's that we may not
have experienced without hearing about it from you. Thanks so much for everything!! Warm Regards, Michael Whittaker
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I just wanted to write and say "Thank You" for the services you provided for us on our trip to Tulum last week.
Our flight arrived early and had to wait a while for our driver, but we were still greeted and kept company by your
staff member at the airport untill he arrived. In both directions we had the most courteous and friendly drivers
one could ask for. Thank you for your services, (To be used again) Darren Hulbert
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We were in Mexico Jan 27- Feb3 and used your services for our airport transfer and a van/driver on Jan 30 for the day.
A big thank you to you and your employees for providing a most enjoyable experience for our party of seven. Your
drivers were pleasant, professional, reliable and accommodating. They were on time and were always waiting for us
on our return. The vans were immaculate and in good repair. All of this added up to a stress free experience for
us which is wonderful when on vacation!
Thanks to you and Trina too for your prompt replies to our emails and suggestions for which way would be best to
get to where we wanted to go.
You are providing great customer service and we will not hesitate to recommend your company to anyone else in the
future and will definitely use your company on any return trips to Cancun/Mayan Riviera.
Well done! Cheers, Bev Meilleur, Victoria BC Canada |
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I want to Thank You and your drivers. Carlos our driver on the Tulum-Xel-ha Express and the
gentleman who pick us up at the Airport and our Hotel were all on time, polite, and professional. You
should be proud of your drivers. I will surely use your service on my next trip and recommend you to my
friends. David Bayer |
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Just wanted to thank you for making our transportation to and from our resort
stress free. If we ever return to Mexico, we will definitely use your service
and will recommend to others. Thanks again. Mark & Mary Beth Culley
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We had a great time in Cancun!! The ATV/Cenote trip we booked through you was awesome--even better
than expected. Also, the card can in quite handy for restaurant discounts. Thanks for making our vacation
even more enjoyable!! Lisa Willis
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I cannot thank you enough for all your help. Everything went like clockwork. You guys did an
awesome job helping us with all of our tours. My children's favorite was the ATV/Cenote tour. It was
awesome. We had a blast on all our tours and everyone was very nice and courteous to us. Lisa Boyer
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The Private tour to Chichen-Itza/Ik Kil/Ek Balam with Senor Carlos was awesome. It was great and
worth the cost. The fact that he had child dvd movies and the portable player made a huge difference
for my 2 kids during the ride to Chichen. Mr. Carlos was very kind and professional and also handle the
timing pretty well. We left all the places at the time that the buses came in and was crowded; we were
always ahead of them! He even stopped in a village store so my wife was able to buy some handcrafts.
Great tour, great guy. Please say thanks again to him. Roberto Orellana
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Hello Brant & Trina, I just wanted to send you a quick note of thanks.
First and foremost, Trina, you are a lifesaver! When we had no one else to turn to, we brought our bizarre
request to you and you totally came thru. Cancun is definitely not like Ohio! I don’t know what we’d have done otherwise.
That was definitely a learning experience for future trips to Cancun!
Second, your van service and private trips were outstanding. We had Carlos for 2 different trips and he was a great guy.
Carlos was very courteous, helpful, and generally pleasant. We only had a chance to use our ePlus cards twice on our trip,
but they were well worth the money. Casa Maguey was very nice and we saved $18 per card at one dinner!
Lorito Joes was a bit more touristy, but still very nice. You will be our first choice for any tour/food/van needs on
future trips to Cancun. We will also recommend your services to anyone we know going to Cancun in the future.
Thanks again for helping to make our vacation even more enjoyable. Phil Figgins
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The transfer from the airport to our hotel went smooth. As advertised, someone was waiting for
me as I walked out of the airport. NO WAIT. We were very satisfied. This is what you want for your
first day on vacation. Very courteous driver. Chad Collins
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We especially enjoyed having a private tour to Chichen Itza because we got there early and were
able to enjoy it at our own place and to be honest, next time I think we will book all of our tours
through you as private. Jennifer and Corey Jordan
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Cancun is not cheap, and we had never been there, so we appreciated your card because it gave
us discounts and it led us to fun and exciting places. Thanks Brant! Gretchen and Jose Melo
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I would like to just let you know how wonderful the tours were. Everything went so smoothly. You truly
helped aliviate some of the planning stress that I had for this trip. I really cannot thank you enough.
Also, I placed a review of the hotel on tripadvisor.com and made sure to let everyone know to
look into Entertainment Plus. Jenny Tang |
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The airport transportation you provide is above reproach! Drivers were great, it was quick and
completely pain free! I wish we had hassle free transportation like this on every vacation!
OK Maguey's was amazing! (Now Casa Maguey's) Delicious food, fantastic atmosphere, and it was fun to meet you in person!
It was such a great experience...and Monday night was our five year anniversary! Thanks for helping
us celebrate appropriately! The mariachi's were a blast! ****Make sure you try the Tequila Shrimp
on the menu! AND homemade guacamole - they make it right in front of you! Great food!***** We would
recommend the EP Card to ANY of our friends traveling to Cancun! The info you gave us prior to arrival
is worth the 15 bucks for the card! Hope to see you again! Anna and Brian Wales
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I just wanted to let you know that we were very happy with
the transportation to and from our resort, The Royal Sands, on 8/21 and 8/28.
The van was waiting for us at the airport when we arrived and came to
pick us up for the return trip right on time.
I will definitely use you again next year! Joanne |
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